Smith-Cooperstown Inc. is among Ford and Lincoln dealerships to be recognized with the 2013 President’s Award by Ford Motor Co., a media release said.
“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible” said Smith-Cooperstown owner Edward C. Smith in the release. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most — our customers. They’re the reason we were able to achieve this award.”
The President’s Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction.
Smith-Cooperstown, Inc. has received the President’s Award for the 11th time, in addition to being recognized with the North American Customer Excellence Awards and Distinguished Achievement Awards, previous awards for customer satisfaction.
“The pursuit of excellence is not for the faint of heart — it requires passion, tenacity and, of course, hard work,” Jim Splendore, regional sales manager, Ford Motor Co., said.
Animal hospital to offer tours
Oneonta Veterinary Hospital, which recently expanded, will have an open house next week.
Tours will be given during the event, which runs from 5 to 7 p.m. Wednesday, according to the Otsego County Chamber of Commerce.
The hospital is at 525 Main St. To RSVP, call The Chamber at 432-4500, ext. 207.
MUSEUM DIRECTOR HONORED
Elizabeth Callahan, executive director of Hanford Mills Museum in East Meredith, Delaware County, was awarded a certificate of commendation at the Museum Association of New York annual conference recently held in Albany.
“Hanford Mills Museum serves as an exemplary model of what a small institution can accomplish under the stewardship of a gifted, visionary and committed leader,” according to the judging panel quoted in a media release. Collaboration between the museum’s trustees and professional staff also was noted for success offering the public a vision of the future of sustainable energy based on a view of the past.