For not-for-profits, the former areas are frequently addressed, together with development of by-laws, board of directors' responsibilities and fundraising. We make every effort to help clients even when their needs do not fit into any well-defined area.
After a project is completed, the client receives an initial satisfaction survey, which is followed in about six months with an in-depth evaluation by members of ESC's Evaluation Committee. The results of these are carefully reviewed by the Evaluation Committee and then shared with the members of the project team. Our goal is to improve our services and client satisfaction.
Our volunteers have many reasons for joining ESC. Many retirees want to share their expertise and experience with others and have the stimulation of working with other volunteers and clients. Every experience with clients and other volunteers is a learning experience.
In my case, I was a physics professor at the State University College at Oneonta for more than 30 years who had no direct experience in working with small businesses and not-for-profits.
Soon after retirement, I joined ESC, wondering how I could be useful. I learned quickly that my analytical background and experience in working with others were useful to ESC. I met many new people and made new friends.
I have worked directly with clients, worked on the team that manages all ESC projects, served on the Board of Directors and I am a member of the evaluation committee.
If you are interested in learning more about ESC as a potential client or volunteer, call the ESC office at 433-1700, or e-mail our office manager at firstname.lastname@example.org.
Fielder may be reached at 433-2727.
To write for "My turn," contact Daily Star Publisher Tanya Shalor at email@example.com or 432-1000, ext. 214.