“The biggest thing that could help us is better communication all the way around, whether it be radio communication, whether it be cellular communication, written communication,” Delaware County EMS coordinator Steve Hood told The Daily Star.
In today’s mobile world, “communication” means a lot of different things. It may be traditional means, such as bulletins going out over the radio or television. Or it may mean some new approaches, such as text messages, or automated phone calls targeting any cellphone within the area.
Staying nimble across all these platforms is a huge challenge, but also a great opportunity. And it speaks highly of our emergency services officials that these processes continue to be examined and refined.
The recent incidents in West and Boston were terrifying, and the floods of 2011 were devastating. But it is comforting to know that, when disaster does strike, we have men and women standing by who are ready to risk their lives to save the rest of us.