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June 28, 2008

Tech, G.P.: Doing things 'right' not always best

They say that sometimes bad things happen to good people. I can vouch for that.

Good, upright citizens, following all the rules, doing what they're supposed to do, and then... Wham! Through no fault of their own they get clobbered.

This is one of those stories. It's a true story, by the way, but I'll not use any real names and will try to avoid making the victim identifiable. I'm not like one of those websites that passes all your information along to advertisers. I really do value your privacy.

So let's call him Karl.

Karl is the kind of guy who runs a family business, stays out of trouble, spends time with his wife and kids, and has a hobby that's as American as apple pie.

At work, he has a computer that's less than a year old, runs the tried-and-true Windows XP, keeps his Internet security product updated, and doesn't "experiment" with his computer.

He's an intelligent guy and knows his trade very well, but it's not computers. If he has a computer question, he usually calls me about it instead of poking around by himself "trying stuff."

He pretty much just uses the PC on his desk at work for work. A little surfing about his hobby, maybe. His biggest computer vice would be that he listens to Internet radio during the day.

A nice guy.

Enter the next player: Microsoft.

One of the things Microsoft recommends is that you set your computer to automatically receive and implement Windows updates. The idea is that you will then get all the security and important bug fixes, and enjoy safer and more reliable computing.

This is a reasonable assumption. Lots of people do it. Karl did it, too.

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