To Bassett Healthcare’s adoption of the “medical home” concept, which recently netted it a high rating from a national nonprofit.
Bassett was awarded a Level 3 rating (the highest rating possible) from the National Committee for Quality Assurance, a nonprofit dedicated to improving patient care.
According to Dr. Carlton Rule, a family practitioner and “champion” for Bassett’s patient-centered medical home program, the goal of the initiative is to stay engaged with patients outside of the office.
“I have an RN who’s calling a patient to see how they’re doing with their sugar control,” Rule explained. “Or they come out of the hospital, and the RN will call within a day or two to check and to see: Do they need to get right back in to follow up? Are they having trouble after leaving the hospital?”
We love the idea of medical practitioners taking the time to stay in touch with their patients. Only good can come of this new model.