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January 19, 2013

Social Security: Website now offers more through my Social Security portal

Happy New Year! As we enter 2013, I want to share some exciting news regarding recent enhancements made to our website. Take a look at the following news release that came out Jan. 7 from Social Security’s press office, telling us all about a new service available to the public.

Michael J. Astrue, commissioner of Social Security, announced the agency is expanding the services available with a my Social Security account, a personalized online account that people can use beginning in their working years and continuing throughout the time they receive Social Security benefits. More than 60 million Social Security beneficiaries and Supplemental Security Income recipients can now access their benefit verification letter, payment history and earnings record instantly using their online account. Social Security beneficiaries also can change their address and start or change direct deposit information online.

“We are making it even easier for people to do their business with us from the comfort of their home, office or library,” Astrue said. “I encourage people of all ages to take advantage of our award-winning online services and check out the new features available through an online my Social Security account.”

Social Security beneficiaries and SSI recipients with a my Social Security account can go online and get an official benefit verification letter instantly. The benefit verification letter serves as proof of income to secure loans, mortgages and other housing, and state or local benefits. Additionally, people use the letter to prove Medicare health insurance coverage, retirement or disability status and age. People can print or save a customized letter. 

Social Security processed nearly 9 million requests for benefit verification letters in the past year. This new online service allows people to conduct business with Social Security without having to visit an office or make a phone call, and very often wait for a letter to arrive in the mail. It also will reduce the time spent by employees completing these requests and free them to focus on other workloads.

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